Made to Serve: How Manufacturers can Compete Through Servitization and Product Service Systems

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Made to Serve: How Manufacturers can Compete Through Servitization and Product Service SystemsA comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally

who included George Harrison

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