Understanding Everyday Incivility: Why Are They So Rude?

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Understanding Everyday Incivility: Why Are They So Rude?Understanding Everyday Incivility delves into the day to day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they're "just teasing" and we're "too sensitive," coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish

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